Tag Archives: PR crisis professionals

Leadership Communication During Crisis: Dos and Don’ts

Role of Crisis Communication in Leadership

Introduction Communication is the medium through which an organisation steers the uncertain waters of a crisis. Stakeholder perception of the company is influenced by the messages’ clarity, the response’s timeliness, and the overall transparency. Crisis communication management is minimal with the direct statements; however, it is instrumental in the management of information to calm the public and sustain their loyalty. …

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