Tag Archives: crisis communication management

Avoid Common Mistakes in Crisis Communication Management

cho peilin managing director

Crisis usually comes unannounced and upends even the most ingrained operations. In such cases, communication is no longer merely an ancillary function; it becomes a vital component. It is a stabilizing influence that ensures the preservation of trust, the preservation of reputation, and clarity in guiding stakeholders. Yet, despite this, most organisations persist in committing basic mistakes in crisis communication …

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Ways to Communicate with Customers During a Crisis Without Losing Trust

When a crisis strikes, what and how a business communicates can make the difference between retaining the trust of customers or losing it once and for all. At Cho Pei Lin Communications, there is a focus on guiding organisations through their darkest hour with integrity, transparency, and empathy. As one of Singapore’s most credible crisis communication consultants, Cho Pei Lin …

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