Top 8 Questions to Ask Residential Movers in Singapore Before Booking

Relocating from one home to another can be exceedingly tedious and challenging for homeowners – fortunately, when it comes to residential movers Singapore has an abundance of professional and trustworthy moving companies which are sure to provide competent home relocation services that are fuss-free. In spite of this, however, it is still good for homeowners themselves to gain a better understanding of the home moving process by asking their home moving companies about the general process, coverage and various other aspects so as to be assured about the entire process.

This article shall introduce 8 questions which homeowners should ask residential movers about before engaging their services or arranging for any relocation deals.

  1. General Moving Procedures and Schedules
  2. Contingency Procedures and Backup Plans
  3. Provision of Insurance and Extent of Coverage
  4. Provision of Materials for Packing 
  5. Extra charges for Special Items
  6. Provision of Interim Storage Services
  7. Moving Equipment and Item Protection
  8. Pre-Moving Requirements

1. General Moving Procedures and Schedules

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Homeowners should ask residential movers about procedures involved in the moving process and general timelines before choosing packages or moving plans. Different companies have different schedules; some complete relocation on the same day, while others prefer splitting the workload across multiple days. Homeowners can select a relocation company with a schedule that suits their requirements, ensuring better planning, organization, and smooth coordination overall.

2. Contingency Procedures and Backup Plans

Another important matter to raise is the contingency plans and back-up procedures in place should any unexpected circumstances occur. Unfortunately, home relocation might not always be smooth due to unforeseen issues beyond the control of the moving company or homeowners. Homeowners should understand various procedures that occur during less-than-ideal situations like inclement weather and traffic congestion on the road. They should also consider these contingency plans while planning to ensure a smoother relocation process despite potential challenges and unexpected disruptions.

3. Provision of Insurance and Extent of Coverage

An often overlooked aspect of the moving process is the provision of insurance on the moving company’s part, as well as the amount of coverage provided by their insurance policy. Pretty much every mover company Singapore homeowners engage has an insurance coverage policy, but the extent and amount of coverage could vary from company to company. As previously mentioned, the likelihood of unwanted incidents happening is low but never zero – as such, it is always beneficial for homeowners to engage relocation companies which have a strong insurance policy which is capable of covering any unexpected damage which could potentially occur during the home relocation process. 

4. Provision of Materials for Packing

Some of the best moving services Singapore homeowners have access to tend to provide packing materials such as cardboard boxes, bubble wrap and packing paper. While this is not strictly a necessary provision on the relocation company’s part, it is always welcome because this provision typically means that homeowners will be able to save on packaging-related expenses, especially if the cost of these packing materials have already been included in the home relocation package offered by the companies themselves.

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5. Extra charges for Special Items

Various homeowners may have special items or objects which might require more effort to move, perhaps due to their delicate, bulky or heavy nature – some examples of these special items can include larger pieces of furniture, art pieces or even mirrors. The characteristics of some of these special items are shown in the table below:

Characteristic Why it Matters
WeightHeavy items generally tend to require more effort and specific techniques on the movers’ part to ensure that the item is safely and efficiently loaded and unloaded. 
BulkBulky items can be dangerous to handle and adequately control, and as a result more individuals are usually required for these items.
FragilityFragile and delicate items often require more care and effort from the movers, who have to ensure that these objects do not break, crack or become deformed throughout the moving process.

Since these objects are either extremely huge or prone to damage, some residential moving companies might possibly charge more when moving these items. In this case, it is good to seek clarity from the company itself over which items would incur additional costs, so as to maintain a better budgetary estimate of the entire relocation job. 

6. Provision of Interim Storage Services

For some homeowners, they might have to vacate their current homes immediately, but might not be able to immediately move into their new homes – this could leave them with a few days or even weeks whereby they require a facility to store all their items before moving into their new home. When it comes to home moving services Singapore has quite a few storage warehouse storage facilities which can be rented out to homeowners for them to temporarily store their items as an interim measure. In such a situation, homeowners should consult the residential moving company to check if they offer these interim storage services as part of their package, as well as the corresponding terms and conditions which come with renting such a facility.

7. Moving Equipment and Item Protection

Homeowners should understand the insurance coverage and ask moving companies about procedures to protect their items from damage during relocation. They can also inquire about moving equipment used for the job, including trolleys, trucks, and movable platforms for better understanding. This ensures homeowners have peace of mind, knowing proper procedures are followed and their items are adequately protected from external elements.

8. Pre-Moving Requirements

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Homeowners should check with relocation companies about necessary preparations before the moving process begins to ensure a smooth transition. Some movers request items be placed near the main door for easy access, improving efficiency and workflow during the relocation process. This will depend wholly on the company themselves, so communication between the homeowners and the company is extremely crucial here.

Conclusion

To sum up, homeowners should ask these eight questions before signing a deal with a moving company. These questions help them understand the relocation process and ensure they receive professional, high-quality service. Residential movers in Singapore are generally trustworthy and competent. However, seeking clarity on aspects like insurance provides better peace of mind.